Ai Chatbot
AI Chatbot is a fully customisable conversational AI platform that empowers non‑technical users to spin up and deploy smart chat interfaces in minutes. Through an intuitive admin panel, businesses can train each bot on their own company data—and even hook it directly into live databases—to deliver accurate, context‑aware answers about products, services or operations.
Key Features
Self‑Serve Admin Panel
Create, clone and configure unlimited bots via drag‑and‑drop flows.
Upload documents or point to APIs so each bot learns your brand’s tone, FAQ and knowledge base.
Database & API Integration
Connect to e‑commerce inventories, CRM records, energy‑usage logs or any other SQL/NoSQL source—so bots can retrieve real‑time data (product stock, order status, consumption metrics, etc.).
Flexible Deployment:
One‑line embed code (copy & paste) to drop your bot into any website or admin console.
Hosted widget or white‑label SDK for seamless UX.
Intelligence & Scope Control
Full web access for general knowledge or “walled‑garden” mode limited to industry‑specific content.
Built‑in sentiment analysis and entity recognition to personalise responses.
Architecture & Workflow
Bot Definition:
Define intents and entities in the admin UI, optionally uploading legacy FAQs and glossaries.
CData Connection:
Point to your database or API endpoint to surface live metrics (e.g. “What’s the current energy usage?”).
Model Training
Behind the scenes, our fine‑tuned LLM ingests both your static docs and dynamic data schemas.
Testing & Publish
Preview conversations in a sandbox, then publish with a single click.
Live Monitoring
View analytics on user questions, fallback rates and satisfaction scores—tune bot logic in real time.
Typical Use Cases
E‑commerce Support:
Instant product lookup (“Do you have size M in blue?”), order tracking, and cross‑sell recommendations.
Energy & Utilities:
Ask about current consumption, forecasted costs, and trending usage patterns.
Internal Helpdesk:
Onboard employees with policy FAQs, IT issue triage or HR portal navigation.
Administration & Security
Role‑Based Accesst:
Grant team members rights to create bots, manage integrations or view analytics.
Data Governance:
Configure which tables/endpoints each bot can query, with audit logs for every API call.
Privacy Modes:
Toggle between full internet access (for broad Q&A) or locked‑down domain‑only mode to prevent data leaks.
Order a free consultation
We’re excited to offer you a complimentary consultation to discuss your project needs.
What happens next?
- 01 An expert contacts you after having analyzed your requirements;
- 02 If needed, we sign an NDA to ensure the highest privacy level;
- 03 We submit a comprehensive project proposal with estimates, timelines, CVs, etc.