Ai Web Solutions has developed a powerful enterprise-grade Energy Management and CRM platform for Energy Impact. Designed to collect, process, and analyse millions of electric and gas readings, the system provides real-time insights, AI-driven predictions, anomaly detection, benchmarking, and full SECR reporting. The platform has grown significantly since its initial launch and now processes energy data for some of the premier football clubs in the United Kingdom, as well as a wide range of corporate clients.

App Functionality

The system consolidates energy data from multiple sources and transforms it into actionable intelligence. It now includes a dedicated customer communication management centre, live energy data feeds, dynamic benchmarking tools, and advanced AI models capable of predicting usage even for new clients who have no historical data.

Key functionality includes:

• Real-time electric and gas data ingestion

• Millions of data points processed monthly

• Advanced visualisation including charts, heat maps, calendars, and dashboards

• AI-powered forecasting and prediction models

• Automatic anomaly detection with user acknowledgement workflows

• Full SECR-compliant reporting templates

• Benchmarking across sites, industries, and energy types

• Customer communication and email management tools

• Microsoft Outlook integration for sending, receiving, and storing emails

• Scalable architecture designed for high-volume datasets

The Challenge

Managing Extremely Large and Continuous Data Streams: Energy Impact required a system capable of handling large scale, constantly growing datasets. The platform needed to process millions of energy readings in real time and provide accurate calculations, insights, and alerts.

Predicting Usage with and without Historical Data: Traditional forecasting depends on past behaviour. Energy Impact needed a more advanced approach that could also generate predictions for new clients with no historical profile, requiring sophisticated modelling and comparative benchmarking.

SECR and Corporate Compliance: Large organisations needed detailed carbon impact reporting. The system had to generate fully compliant SECR reports with flexible conversion factors for various fuel types, including electric and gas.

Customer Communication Management: Energy Impact needed a unified way to communicate with clients, store emails, detect attachments, and manage all correspondence alongside energy data.

Integration with Microsoft Outlook: The system needed to integrate with Microsoft Outlook to support email workflows, attachment scanning, and proper storage within the CRM.

Solutions by Ai Web Solutions Ltd

Live Data Collection and Storage: We engineered a robust data collection pipeline capable of ingesting live electric and gas readings from multiple sources, maintaining performance even as datasets scaled into the millions. Data is standardised and stored in a structured, query-optimised format.

• Charts and Calendars: Users can view data in multiple formats like pie charts, radar charts, and heat maps.
• Interactive Dashboards: An advanced dashboard displays energy usage in comparison formats (days, weeks, months, and years), showing whether usage has increased or decreased.

AI-Powered Predictions: AI Web Solutions integrated several AI models to analyse historical patterns and forecast future electric and gas usage. These models are continually improving as more data is added to the system.
We are currently developing profile-based prediction tools that estimate usage for new customers without prior data, using benchmark populations and behavioural modelling.

Anomaly Detection and Alerts: The system automatically identifies unusual consumption patterns and triggers alerts that require user acknowledgement. This ensures rapid action on potential faults, leaks, or inefficiencies.

SECR Reporting Templates: The platform includes a full SECR reporting module that calculates carbon impact using official conversion factors. Reports are generated automatically and kept fully compliant with corporate reporting requirements.

Benchmarking Tools: Users can benchmark energy usage across sites, industries, time periods, or customer profiles. This enables more accurate predictions and helps businesses identify areas of inefficiency.

Customer Communication Management: We built an internal communication system that allows clients to message, respond, and store conversations. This centralises communication alongside energy data for full transparency and traceability.

Microsoft Outlook Integration: The platform seamlessly integrates with Microsoft Outlook, enabling users to send and receive emails directly through the system. All attachments are automatically detected, stored, and linked to the relevant customer record.

Development Progress

Since its initial launch in March 2021, the platform has evolved into one of the most comprehensive and sophisticated energy management systems on the market.
Live data feeds, AI models, benchmarking tools, SECR reporting, and communication management have all been added, significantly expanding the system’s capabilities.

Project Results

The Energy Impact CRM has transformed how energy data is monitored, analysed, and reported.
Key results include:

• Real-time visibility of electric and gas usage

• Accurate AI-driven forecasting across millions of data points

• Instant detection of anomalies and inefficiencies

• Full SECR-compliant reporting for corporate clients

• Streamlined communication management

• Benchmarked insights for more effective decision making

• Improved operational efficiency through Outlook integration

The system now supports some of the largest and most data-intensive clients Energy Impact has ever served, including leading football clubs and major organisations.

Conclusion

The Energy Impact Energy Management System, developed by Ai Web Solutions, showcases the power of combining large-scale data processing, advanced analytics, artificial intelligence, and seamless communication management.
It enables organisations to understand their energy usage in depth, optimise their operations, meet compliance standards, and plan effectively for the future.
This ongoing collaboration demonstrates Ai Web Solutions’ ability to deliver industry-leading platforms that evolve continuously, adapting to new challenges and expanding client needs.