IoT Data collection and Reporting System
Transforming arcade gaming through real time data, smart device management, and seamless digital payments
The Project Overview
Ai Web Solutions partnered with ASK Global to develop a comprehensive digital ecosystem that supports their innovative arcade payment device. The ASK Global Arcade Revolution replaces traditional coin-based play with modern card payments, creating a more convenient user experience and unlocking the potential to collect live operational data from thousands of machines worldwide.
As the number of deployed machines grew rapidly, so did the need for a secure, scalable, and intelligent platform to manage them. Ai Web Solutions delivered a complete IoT-driven CRM and reporting system that now processes millions of data points, supports multi-company access, and provides rich operational insights across the entire arcade network.
Solutions by Ai Web Solutions Ltd
Web-Based CRM and CMS
We built a modern web-based CRM and CMS that acts as the operational centre for all arcade machines, providing full visibility and control through a clean and intuitive interface.
Real-Time Data Reception
Our system is designed to receive live data without requiring manual refresh. This ensures that our clients can monitor machine performance in real-time.
API Integration
All machines connect to the system via secure APIs that allow real-time data transmission, remote updates, and full device monitoring. These APIs also enable remote software updates to be pushed to any machine, anywhere in the world.
Robust Database Infrastructure
The database infrastructure is designed to process millions of data entries with high reliability, supporting large-scale growth without performance issues.
Global Device Management
The system supports machines installed in diverse locations, from bars and hotels to restaurants and entertainment centres. Each machine is associated with its owning company, ensuring accurate tracking and reporting.
The Challenge
Payment Transformation
The primary challenge was to enable arcade games to accept card payments securely. ASK Global's device solved this, making gameplay more convenient for users.
Data Collection
With thousands of machines deployed globally, it was imperative to gather data on how each machine was performing, detect any faults, and track gameplay metrics.
Remote Firmware Updates
ASK Global wanted the ability to remotely update the firmware on these gaming machines, a complex task considering their sheer number and geographic dispersion.
Diverse Locations
The gaming machines are installed in a wide range of businesses, including hotels, restaurants, and bars, and they belong to various companies. Managing all of this diversity was a significant challenge.
Features
ASK Global required a centralised digital solution to manage thousands of machines across multiple companies and locations. The features included:
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Collecting and processing large volumes of live data
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Managing remote software updates across a global network
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Providing clear reporting for device performance and revenue
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Maintaining usability and clarity despite an enormous system scale
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Delivering multi-company access with strict data separation
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Supporting multiple communication channels
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Offering real-time monitoring without manual refresh
Ai Web Solutions addressed these challenges through a tailored combination of IoT integration, API engineering, scalable database design, and user-focused CRM development.
Project Results
The ASK Global Arcade Revolution has transformed the arcade industry by combining modern payment technology with a powerful digital management platform. Key outcomes include:
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Real-time visibility of device performance
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Millions of data entries processed securely and efficiently
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Dramatic improvements in operational efficiency for stakeholders
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Clear financial reporting for each machine and each company
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Remote software updates delivered seamlessly
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Flexible notification systems that adapt to the user working hours
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Improved customer experience and easier troubleshooting
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Stronger data security and multi-tenant access control
Feedback from ASK Global and its partners has been overwhelmingly positive, with noticeable gains in transparency, revenue tracking, and day-to-day operation.
Conclusion
The ASK Global Arcade Revolution demonstrates how modern IoT technology, real-time reporting, and intelligent device management can reshape an entire industry. Ai Web Solutions is proud to support ASK Global in building an innovative, data-driven platform that enhances performance, streamlines management, and unlocks a more connected arcade experience.
The system continues to evolve with new features, enhanced reporting, and future expansions planned to keep ASK Global at the forefront of digital arcade technology.
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